1. Introduction

Axis3D (“we”, “our”, “us”) respects your privacy and handles all personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains what data we collect, how we use it, and your rights.

2. Information We Collect

We collect personal details such as your name, email, phone number, address, and any files you upload (e.g., STL/CAD). We also collect cookies and analytics data where you consent.

3. Purpose and Legal Basis

Data is used to manage orders, communicate with customers, and improve services. Processing is based on contract necessity or your consent.

4. Data Retention

We retain personal and file data for up to 29 days after order completion, unless required longer by law. After that, data is securely deleted. Data is submitted, stored, and processed by Fillout. Privacy policy: https://www.fillout.com/privacy

5. Third-Party Services

We may use third parties such as Fillout (forms, data), Gmail (email), Google analytics, and Cloudflare (hosting). Data may be processed outside the EU under GDPR-compliant terms. This list is not exhaustive, contact us at info.axis3d@gmail.com for most recent list.

6. Your Rights

You can request access, correction, deletion, or data export. For any request, email info.axis3d@gmail.com.

7. Security

We use reasonable technical and organisational measures to keep your information secure.

8. Contact Information

For any questions or concerns regarding this policy, please contact our Legal Compliance team at:

info.axis3d@gmail.com